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1605 East Plaza Drive
Suite 102
P.O. Box 5496
Tallahassee, Florida 32314
Phone: 850-942-9186
Fax: 850-942-9228
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United Solutions Group, a wholly-owned subsidary of United Solutions Company (USC), located in Tallahassee, has been providing a variety of collection services for credit unions since 1999. Our staff has many years of collections and credit union experience and is managed by a credit union professional with over 30 years experience in the credit union industry. Our staff is bonded and insured through CUNA Mutual Insurance Society (CUMIS). We currently serve over 20 clients throughout the state of Florida.

Our staff trains and works with each client’s collection system. We will assist, when required, with making a secure connection to the credit union's in-house or online member financial database that will enable our collectors to have immediate access to up-to-date member accounts.

We are licensed in the state of Florida as a Consumer Collection Agency and as such we comply with the Fair Debt Collection Act and NCUA confidentiality regulations. We have retained one of the top law firms in the state of Florida to guide and review our practices and procedures.

The major services United Solutions Group provides are:
Charge-Off Loan Recovery
Daily Collection Activity
Charged-Off Loan Purchase
Skip Tracing Service
Courtesy Pay - NSF Recovery
Consulting
Internal Auditing
Credit unions that have not yet hired a full-time internal auditor can now arrange for the services of an experienced credit union auditor through USC. [more]